Missing material after wind
Covering loss, water entry, temporary protection, and a documented repair scope.
Problems & care
Start from what you saw.
Use the symptom, its timing, and its location to choose a useful next question. These guides help you prepare for an inspection from occupied rooms, existing records, or safe ground positions.
30-second answer
My roof has a problem — what do I do first?
Check for immediate hazards. Keep clear of sagging ceilings, damaged buildings, downed lines, and water near electrical equipment. Leave an unsafe area and contact emergency services or the utility. Arrange prompt help for active water entry; use photographs and notes to describe other symptoms without climbing the roof or entering an attic.
Choose a starting point
Match the guide to the observation.
A symptom narrows an investigation. It does not prove a failed component or determine the size of a repair.
Water is coming in now
Immediate hazard triage, safe indoor steps, and professional temporary protection.
A stain or drip has an unclear cause
Compare rain, thaw, plumbing, and equipment patterns with an observation table.
It is wet near a skylight or chimney
Separate the unit, chimney, and surrounding flashing before choosing a repair.
It happens in cold weather or without rain
Investigate condensation, indoor moisture, and the intended attic design.
Gutters overflow or water collects by the house
Follow runoff from roof edge through downspout and final discharge.
Specific conditions
Record the evidence that changes the next step.
Use these checklists to request an assessment with clear findings, access limits, and repair boundaries.
Possible hail impacts
Collateral evidence, look-alikes, material differences, and impact-rating limits.
Suspected attic mold
Moisture sources, testing questions, cleanup boundaries, and follow-up records.
Water near a roof connection
Flashing problems at walls, valleys, and penetrations, with repair-scope questions.
Ice at the eaves
Why heat loss and snow conditions matter, and why removing ice does not settle the cause.
Water on a low-slope roof
Drains, scuppers, overflows, and the inspection questions for commercial drainage.
After the assessment
Compare the repair scope before the price.
Ask which defect was found, what supports the diagnosis, what work is included, and how completion will be checked.
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